Privacy Policy.
The Clarity Report.
Compiled and published by: Optiwise Group Pty Ltd.
Last updated: 13 October 2026
1. Introduction.
The Clarity Report (TCR) is an independent research and investigative reporting initiative compiled and published by Optiwise Group Pty Ltd ("Optiwise", "we", "our" or "us"). We respect your privacy and are committed to protecting the personal information of visitors, registered members and individuals who interact with our website at https://www.theclarityreport.com.au (the "Website"). This Privacy Policy explains how we collect, hold, use, disclose and protect personal information, including information provided when registering for free access to our members area, known as The Jury Room. We handle personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles where applicable, and other relevant privacy laws.
2. Personal Information We Collect.
Depending on how you interact with the Website, we may collect:
Your name, email address and other contact information voluntarily supplied.
Information submitted when registering for free membership.
Account information required to authenticate and administer your membership.
Enquiries, feedback and other communications submitted through the Website.
Your communication preferences, including consent to receive updates.
Technical information such as IP address, browser type, device information and operating system.
Website usage information, including pages visited, session duration and interactions with embedded reports.
Information collected through cookies and similar technologies.
We generally collect personal information directly from you, although some technical and usage information may be collected automatically through our website and service providers. We do not request sensitive personal information as part of ordinary membership registration.
3. Free Membership and The Jury Room.
Access to certain reports, evidence, exhibits and supporting research materials requires free registration through our members area, The Jury Room. Registration may require you to provide your name, email address and account credentials. We use this information to:
Establish and administer your membership.
Verify your account and manage access to restricted content.
Communicate essential account and security information.
Respond to enquiries or requests for assistance.
Understand member engagement with the report.
Improve the presentation, accessibility and usefulness of our research.
Communicate report updates and new investigations where permitted by law and your communication preferences.
Registration is free and does not create a paid subscription or ongoing financial obligation. Registration does not automatically constitute consent to receive unrelated promotional or commercial marketing. You are responsible for maintaining the confidentiality of your account credentials.
4. How We Use Your Information.
We may use personal information for the following purposes:
Operating, maintaining and improving the Website.
Providing access to The Clarity Report and its associated research.
Administering registered member accounts.
Responding to enquiries and correspondence.
Monitoring website performance and security.
Measuring readership and engagement with our research.
Providing information about updates, corrections, new findings and related publications.
Meeting legal, regulatory and administrative obligations.
Investigating misuse, unauthorised access or suspected security incidents.
We will not sell your personal information to third-party advertisers or data brokers. Where we wish to use your information for a materially different purpose, we will seek any consent required by law.
5. Website Analytics and Reader Engagement.
The Website may use analytics tools to understand how visitors and registered members interact with its content. This may include information about:
Pages and reports accessed.
Frequency and duration of visits.
Pages viewed within embedded digital publications.
General navigation and reading activity.
Device types and browser information.
Technical performance and user experience.
Our digital publications may be displayed through third-party platforms, including FlipHTML5. These services may process technical information and usage data to operate the viewer and provide readership analytics. Where a third-party service makes identifiable readership information available to us, we will handle that information in accordance with this Privacy Policy. Analytics are used to evaluate readership, improve content delivery, understand engagement and protect the integrity of restricted materials.
6. Cookies and Similar Technologies.
The Website uses, or may use, cookies and similar technologies to support its operation. These may include:
Essential cookies required for website functionality.
Authentication cookies that help maintain member login sessions.
Preference cookies that remember certain website settings.
Analytics cookies that help us understand website usage.
Third-party cookies associated with embedded content, subject to the relevant provider's practices.
You can manage cookies through your browser settings and any cookie preference controls provided on the Website. Disabling certain cookies may affect your ability to sign in or access restricted content. Further information is available in our Cookie Policy.
7. Third-Party Service Providers.
We use third-party service providers to operate and deliver the Website and its content. These may include:
Squarespace for website hosting, forms and membership functionality.
FlipHTML5 for embedded digital publications and associated analytics.
Email and communication service providers.
Website analytics, security and technical support providers.
Video hosting and other embedded content providers.
We may disclose personal information to these providers where reasonably necessary to deliver their services. Third-party providers may process information under their own privacy policies and contractual arrangements. We encourage visitors to review the privacy policies of relevant third-party platforms.
8. Overseas Storage and Processing.
Some of our technology and service providers may store or process information outside Australia. This may include countries in which our website hosting, digital publishing, analytics and communication providers operate. Where overseas disclosure occurs, we will take reasonable steps required by applicable privacy law to protect personal information. Specific overseas locations may depend on the providers and services in use.
9. Security of Personal Information.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. These measures may include access controls, secure account authentication, restricted administrative permissions and security measures provided by our service providers. No internet-based system can guarantee absolute security. Members should use secure passwords and notify us if they suspect unauthorised access to their account.
10. Retention of Information.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including membership administration, legitimate business operations, security and legal compliance. Where information is no longer required, we will take reasonable steps to delete or de-identify it, subject to applicable legal and operational requirements.
11. Access, Correction and Account Deletion.
You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated. Registered members may also request the closure of their account and deletion of associated personal information, subject to lawful retention requirements. To make a request, contact us using the details below. We may require reasonable verification of your identity before processing certain requests.
12. Email Communications.
We may send registered members essential communications relating to account administration, security, changes to access arrangements and important service information. We may also offer optional communications about new research, report updates, investigations and related publications. Where consent is required for marketing communications, we will seek that consent and provide a means to unsubscribe. Unsubscribing from optional communications will not automatically terminate your membership.
13. External Websites and Embedded Content.
The Website may contain links to external websites, reports, publications, government sources, research organisations and third-party services. These links are provided for reference, research and informational purposes. We do not control the privacy practices of external websites and are not responsible for their independent collection or handling of personal information.
14. Privacy Complaints.
If you believe your personal information has been mishandled, you may submit a written complaint using the contact details below. We will review your complaint and respond within a reasonable period. If you are dissatisfied with our response, you may be entitled to refer the matter to the Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au
15. Changes to This Policy.
We may update this Privacy Policy to reflect changes in legislation, website functionality, technology or our information-handling practices. The updated version will be published on the Website with a revised effective date. Where required by law, we will provide additional notice or obtain consent.
16. Contact Information.
Optiwise Group Pty Ltd
Publisher of The Clarity Report
Queensland, Australia.
Website: https://www.theclarityreport.com.au
Email: info@theclarityreport.com.au
For privacy enquiries, access requests, account deletion requests or complaints, please contact us using the details above.